About Infrared Saunas
What is far infrared therapy and how does it work? +
Far infrared (FIR) is a wavelength of light that generates heat within the body rather than just on the surface. Unlike traditional saunas that heat the air around you, infrared heats your body directly at a comfortable 120–150°F — penetrating 2–3 inches below skin surface to reach muscles, joints, and tissue. This produces a deeper, more therapeutic sweat at a temperature most people find far more comfortable than a traditional sauna.
Is infrared therapy safe? +
Yes. Far infrared therapy is widely studied and considered safe for most healthy adults. It has been used in clinical settings, sports medicine, and consumer wellness for decades. Our pods are CE and UL certified, meeting all US and international safety standards. As with any heat therapy, we recommend consulting your doctor if you are pregnant, have cardiovascular conditions, or take medications that affect heat sensitivity.
How is this different from a traditional sauna? +
Traditional saunas heat the air to 180–200°F to induce sweating. Far infrared heats your body directly at 120–150°F — meaning you get more benefit with less intensity. Most users find infrared sessions significantly more comfortable, easier to breathe in, and more accessible for daily use. The lower temperature also means less energy consumption and faster heat-up times.
What health benefits can I expect? +
Regular infrared sauna use is associated with: deep muscle and joint pain relief, improved sleep quality, reduced stress and cortisol levels, enhanced circulation, cellular detoxification through sweating, improved skin tone and radiance, and faster athletic recovery. Most users report noticeable improvements in sleep and stress within the first week of daily use.
About the Product
How long does setup take? +
Under 10 minutes — no tools required. Unfold the pod, plug it into any standard wall outlet (110V), and you're ready. We include a step-by-step setup guide and a video walkthrough. Most customers complete their first session within 15 minutes of opening the box.
How quickly does it heat up? +
The Soothyla pod reaches optimal temperature in under 5 minutes. There's no need to plan ahead or preheat — whenever you want a session, it's ready almost immediately.
How much space does it take up? +
When in use, the pod requires roughly the space of a large armchair. When folded flat for storage, it's approximately the size of a large suitcase — easy to slide under a bed, into a closet, or against a wall. It's designed for real homes, not showrooms.
What certifications does the product have? +
The Soothyla Infrared Sanctuary Pod is CE, UL, and RoHS certified — meeting all US and international safety standards for home electrical devices. Every unit is inspected and tested before shipping.
How often should I use it? +
Daily sessions of 20–40 minutes are safe and recommended for most healthy adults. We suggest starting with 15–20 minute sessions and gradually increasing as your body adapts. Staying well-hydrated before and after each session is important.
Ordering & Shipping
How long does shipping take? +
Orders ship within 1–2 business days and arrive in 5–7 business days via standard free shipping to any address in the contiguous United States. You will receive a tracking number via email within 24 hours of your order shipping.
Is shipping really free? +
Yes — completely free on every order, with no minimum purchase requirement. The price you see at checkout is the total price you pay. No surprises.
What if I'm not satisfied with my purchase? +
We offer a full 30-day money-back guarantee on every order. If you're not completely satisfied for any reason — even if you've used it daily — contact us within 30 days of delivery for a complete, hassle-free refund. We'll even provide the return shipping label.
How do I contact customer support? +
Email us at support@soothyla.com and we will respond within 1 business day. For faster responses, include your order number in the subject line. Our US-based support team is available Monday through Friday, 9am–6pm EST.