Free Shipping — No Minimum
Every order placed on Soothyla.com ships completely free to any address in the contiguous United States. No minimum order value. No hidden fees at checkout. The price you see is the price you pay.
Order Processing
All orders are processed within 1–2 business days of being placed. Orders placed on weekends or federal holidays will begin processing the next business day.
You will receive an email confirmation immediately after your order is placed, followed by a shipping confirmation with your tracking number once your order has been dispatched.
Delivery Timeline
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (Contiguous US) | 5–7 Business Days | FREE |
| Expedited Shipping | 2–3 Business Days | Contact us for pricing |
| Alaska & Hawaii | 7–14 Business Days | Contact us for pricing |
Order Tracking
Once your order ships, you will receive a tracking number via email within 24 hours. You can use this number to track your shipment directly on the carrier's website.
If you have not received your tracking information within 3 business days of placing your order, please contact us at support@soothyla.com and we will investigate immediately.
Damaged or Lost Packages
In the rare event that your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will work directly with the carrier to resolve the issue and ensure you receive your product in perfect condition — at no additional cost to you.
⚡ Please Note: Delivery times are estimates and may be affected by carrier delays, weather conditions, or peak holiday periods. We will always communicate proactively if your shipment is delayed.
International Shipping
At this time, Soothyla ships exclusively within the United States. We are working to expand our international shipping capabilities. If you are located outside the US and are interested in our products, please contact us at support@soothyla.com to be notified when international shipping becomes available.